Being contacted by a debt collector can be stressful. Unfortunately, if you have unpaid debts, it’s a reality you may have to face.
The good news is that you can take steps to deal with debt collectors and protect your rights.
This blog post will give you an overview of what American Express Collections is and provide some tips on how to handle their calls.
Is American Express Collections Legit, Fake, Or A Scam?
American Express Collections is a legitimate debt collection agency. This means that they are a company that collects unpaid debts on behalf of other companies.
Contact Information for American Express Collections:
- American Express Collections Address: P.O. Box 981535, El Paso, TX 79998
- American Express Collections Website: https://www.americanexpress.com/
- American Express Collections Telephone number: 800-446-6307
- American Express Collections Working Hours:
Who Does American Express Collections Collect For?
American Express Collections may report a collection account on your credit report.
In some instances, this means they bought the debt from the original creditor (for example, a credit card or loan company). Oftentimes, this entails that they paid only a fraction of the original price to acquire this debt–sometimes as low as 1/10th.
They might be collecting debt for someone else, or they may not even be the ones who owe it.
If you don’t pay them back, collections will try to contact you via mail or phone calls. What’s worse, a collections account appears on your credit report if you don’t repay them, and this lowers your score for getting approved for loans or other important financial events in the future.
It’s worth a try to see if this account can be removed.
How to Remove American Express Collections From Your Credit Report?
American Express Collections is a debt collection agency that has been around for quite some time. American Express Collections is a company that buys debts from other companies and then tries to collect on those debts. If you have American Express Collections on your credit report, it is likely because they have bought your debt from another company and are now trying to collect on it.
There are a few things that you can do in order to remove American Express Collections from your credit report. The first thing that you can do is to dispute the debt with the credit bureau. You will need to provide proof that the debt is not yours or that you have already paid off the debt.
If you are successful in disputing the debt, it will be removed from your credit report.
Other Ways to Handling American Express Collections
When you’re dealing with debt collectors, it’s important to know your rights. The Fair Debt Collections Practices Act (FDCPA) is a federal law that protects consumers from abusive debt collection practices.
Here are some tips for handling calls from American Express Collections:
- Don’t ignore them: If you owe a debt, it’s best to face the situation head-on. Ignoring calls from debt collectors will not make the problem disappear and may only worsen the situation.
- Validate the debt: You have the right to request proof of the debt that American Express Collections is trying to collect. Once you receive this documentation, take some time to review it carefully and make sure that the debt is actually yours and that the amount being requested is correct.
- Get it in writing: Once you’ve validated the debt, ask American Express Collections to send you information about the debt in writing. This will give you time to review your options and determine how best to proceed.
- Don’t give personal details over the phone: When talking with a representative from American Express Collections, don’t give them any personal information that they could use to commit identity theft, such as your social security number or bank account information.
- Try settling or negotiating: Another thing that you can do is negotiate with American Express Collections. You can try to negotiate a lower payoff debt settlement amount or a lower monthly payment. If you can negotiate with American Express Collections successfully, they may agree to remove the debt from your credit report.
What Not to Do When American Express Collections Calls
Dealing with debt collectors can be a stressful experience. They’re often aggressive and pushy, and they may even threaten legal action if you don’t pay up.
Here are four things you should never do when a debt collector calls.
- Don’t Give out Your Personal Financial Information to a Debt Collector: If a debt collector calls and asks for your Social Security number or bank account information, don’t give it to them. This information might be used to collect from you through wage garnishment, bank levy, or property lien if the creditor or collector gets a judgment against you.
- Don’t Make a “Good Faith” Payment: A “good faith” payment is a partial payment that shows you’re trying to pay off the debt. A good faith payment may restart the clock on the statute of limitations (the period during which a creditor can sue you), giving the creditor more time to sue you and win a judgment against you. Once the creditor has a judgment, they have more ways to collect from you—including wage garnishment, bank levies, and property liens. So even if you can afford to make a partial payment, resist the temptation. It’s not worth it in the long run.
- Don’t Make Promises or Admit the Debt is Valid: If you admit that the debt is yours or make any type of promise to pay (even if you have no intention of keeping that promise), the creditor may try to use your statements against you later. For example, they may argue that your admission proves that the debt is valid, or they may allege that your promise to pay restarted the statute of limitations. If possible, avoid saying anything that could be used against you later on. Simply state that you’re not going to discuss anything until you receive written proof that the debt is yours.
- Don’t Lose Your Temper: Getting angry won’t do anything but make the situation worse—and it could also give the creditor ammunition to use against you later on down the road. If possible, keep your cool and politely end the conversation by telling the collector that you’re not going to discuss anything further until they send written proof that the debt is yours and providing them with your mailing address if they need to reach you in writing. While it’s normal to feel stressed and even angry when dealing with debt collectors, try not to lose your temper on the phone. Keep in mind that everything you say could be used against you at some point down the road. (And losing your temper rarely results in a positive outcome anyway.)
Talk to an Attorney
If you’re uncomfortable dealing with American Express Collections on your own, or if you feel that your rights have been violated, you may want to talk to an attorney. An attorney can help you understand your rights and how best to deal with debt collectors.
And if you have a lot of debts, you might want to consider filing for bankruptcy.
Receiving calls from a debt collector can be stressful, but you can take steps to protect your rights and handle the situation effectively. By following the tips outlined in this blog post, you’ll be better equipped to deal with calls from American Express Collections and other debt collectors in the future.